Carenfly (“we,” “us,” “our,” or similar terms) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose (a) your personal or personally identifiable information (“Information”) and (b) data related to your use of our website (https://www.carenfly.com) and services provided therein (collectively, the “Service”). By accessing or using the Service, you agree to the practices described in this Privacy Policy, which is incorporated into and subject to our Terms of Service (“Terms”).
We may collect the following types of information:
You may be required to provide personal information when creating an account or using the Service, including:
When you use our Service, we may automatically collect:
You can disable cookies via your browser settings; however, this may limit certain functionalities of the Service.
We use the collected information to:
We share your information only as described below or with your explicit consent:
Certain information, such as your name, profile photo, and reviews, may be visible to other users as part of the Service.
We may share information with third-party service providers (e.g., payment processors or analytics services) for operational purposes.
We may disclose your information if required by law, to enforce our Terms, or to protect the rights, safety, or property of Carenfly or others.
In the event of a merger, acquisition, or sale of Carenfly, your information may be transferred as part of the business assets.
You can access, update, or delete your personal information through your user account. If you wish to deactivate your account or request data deletion, please contact us at info@carenfly.com.
We retain your information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Aggregated or anonymized data may be retained indefinitely for analytical purposes.
We implement industry-standard measures to protect your personal information, including encryption and secure storage. However, no system can guarantee 100% security, and you use the Service at your own risk.
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it.
We may update this Privacy Policy periodically. Any significant changes will be communicated via:
Continued use of the Service after changes are posted constitutes acceptance of the revised Privacy Policy.
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@carenfly.com
Via Email: info@carenfly.com
Via Phone: +1 437 213 96 13
Web Adress: www.carenfly.com
Update : 2024-11-16
1.1 Platform Overview:
Carenfly is a digital platform that connects patients with healthcare providers for various medical, aesthetic, and wellness services. We facilitate communication, booking, and payment processes between patients (“Clients”) and healthcare providers (“Providers”). Carenfly does not directly provide any medical services.
1.2 Content:
The content on our platform, including provider listings, service descriptions, and user reviews, is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
2.1 Age Requirement:
You must be at least 18 years old to use the Platform. By accessing or using Carenfly, you confirm that you meet this requirement.
2.2 Account Responsibility:
You are responsible for maintaining the confidentiality of your account credentials. Any activity conducted under your account is your responsibility. Notify us immediately if you suspect unauthorized use of your account.
3.1 Privacy Policy:
Your use of Carenfly is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to these practices.
3.2 Health Data:
We prioritize the protection of sensitive health data. Any personal or medical information you share on the platform is processed and stored securely in compliance with applicable laws.
4.1 Role of Carenfly:
Carenfly acts solely as an intermediary platform to connect Clients with Providers. We do not guarantee the quality, accuracy, or suitability of the services provided by healthcare providers.
4.2 Provider Responsibility:
All services, treatments, and advice are provided solely by the Providers. Providers are fully responsible for their qualifications, licenses, and compliance with local laws and regulations.
4.3 Client Responsibility:
Clients are responsible for conducting their own research and verifying the credentials of Providers before engaging in any services.
5.1 Platform Fees:
The use of the Platform is free for Clients. Fees for services rendered by Providers are determined by the Providers themselves. Payments are processed through secure third-party systems.
5.2 Refund and Cancellation Policies:
Carenfly is not responsible for refund or cancellation policies. Clients must refer to the policies of the respective Providers.
6.1 Prohibited Activities:
While using the Platform, you agree not to:
6.2 Compliance:
You agree to comply with all applicable laws and regulations when using the Platform.
7.1 Ownership:
All materials on the Platform, including logos, text, and graphics, are the property of Carenfly unless otherwise stated. Unauthorized use is prohibited.
7.2 User Content:
By submitting reviews or other content on the Platform, you grant us a royalty-free, perpetual, and transferable license to use, display, and distribute your content for Platform-related purposes.
8.1 No Medical Advice:
The Platform does not provide medical advice, and information available through Carenfly should not be relied upon as such. Consult directly with healthcare professionals for medical concerns.
8.2 Disclaimer All information provided by Carenfly doctors is for general informational purposes only. This information does not constitute personal diagnosis or treatment recommendations. For an accurate diagnosis and treatment, please consult your own doctor directly.
8.3 Liability Limitations:
Carenfly is not liable for any damages arising from the use of services offered by Providers, including but not limited to physical harm, financial loss, or dissatisfaction with services.
9.1 Between Users:
Disputes between Clients and Providers must be resolved directly between the parties. Carenfly is not obligated to mediate such disputes.
9.2 Governing Law:
These Terms are governed by the laws of the jurisdiction in which Carenfly operates. Any legal disputes shall be resolved under the applicable laws.
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Platform. Continued use of the Platform constitutes acceptance of the updated Terms.
For questions or concerns regarding these Terms, please contact us at info@carenfly.com.
Via Email: info@carenfly.com
Via Phone: +1 437 213 96 13
Web Adress: www.carenfly.com
Update : 2024-11-16
At Carenfly (“we,” “us,” or “our”), we value your privacy and strive to be transparent about how we use cookies and similar technologies. This Cookie Policy explains what cookies are, how we use them, and how you can manage them when visiting our website (https://www.carenfly.com) and using our services (the “Service”). By using our website, you agree to the terms outlined in this Cookie Policy.
To clarify this Cookie Policy, the following terms are defined:
Carenfly uses cookies and similar technologies to improve your experience when accessing our website. This Cookie Policy explains why we use cookies, what types of cookies we use, and how you can manage them.
Cookies are small files placed on your device to store information about your preferences and browsing activity. Cookies are secure and cannot run programs or deliver viruses.
We use cookies to:
These cookies are necessary for the website to function and cannot be disabled. They include:
These cookies enhance website functionality but are not essential. For example:
These cookies gather data about your usage patterns, helping us:
We use Google Analytics for some of these purposes. For details on how Google collects and processes data, visit: Google’s Privacy Policy. You can opt out of Google Analytics here.
These cookies enable interest-based advertising by collecting information about your online activity, such as:
These cookies allow interaction with social platforms, such as sharing content or engaging with our ads. Social platforms like Facebook and Twitter may use these cookies to track your activity.
Third parties may set cookies for analytics, advertising, or content delivery. We do not control these cookies. Refer to the relevant third party’s cookie policy for more details.
You can manage cookies via your browser settings. Note that disabling cookies may affect the functionality of our website. Refer to the help section of your browser for specific instructions:
Disabling cookies will not delete them from your browser. To remove cookies, you must manually delete them via your browser settings.
We may update this Cookie Policy periodically. Changes will be communicated through the website or via email when required by law. Continued use of the Service after updates signifies your acceptance of the revised policy.
By using our website or registering an account, you consent to the use of cookies as outlined in this Cookie Policy.
If you have any questions about this Cookie Policy, please reach out to us at:
Email: info@carenfly.com
Via Email: info@carenfly.com
Via Phone: +1 437 213 96 13
Web Adress: www.carenfly.com
Update : 2024-11-16
At Carenfly, we are committed to protecting your privacy and ensuring that your data is collected, processed, and used in compliance with the General Data Protection Regulation (GDPR). This section explains how we manage data from users located within the European Economic Area (EEA).
The GDPR is an EU-wide privacy and data protection regulation that provides individuals greater control over their personal data and mandates companies to manage this data responsibly. It applies to businesses operating within and outside the EU that process the personal data of EU residents.
At Carenfly, we adopt GDPR as a global standard to ensure the privacy and security of all our users, regardless of their location.
Under GDPR, personal data refers to any information that can directly or indirectly identify an individual. Examples include:
Carenfly adheres to the following GDPR principles:
Lawfulness, Fairness, and Transparency:
Personal data must be collected and processed legally, fairly, and transparently.
Purpose Limitation:
Data should be collected for specific purposes and not used for unrelated purposes.
Data Minimization:
Only the data necessary for the intended purpose should be collected.
Accuracy:
Personal data must be kept accurate and up-to-date.
Storage Limitation:
Data should only be retained for as long as necessary to fulfill its purpose.
Integrity and Confidentiality:
Personal data must be processed securely to protect against unauthorized access or breaches.
Under GDPR, users have the following rights regarding their personal data:
Right to Access:
Request details about the data we collect, process, or share about you.
Right to Rectification:
Request corrections to inaccurate or incomplete data.
Right to Erasure:
Request deletion of your personal data when it is no longer necessary for the purpose it was collected.
Right to Restriction:
Request limited processing of your personal data under specific circumstances.
Right to Data Portability:
Request a copy of your personal data in a machine-readable format to transfer to another organization.
Right to Object:
Object to the processing of your personal data for specific purposes, including direct marketing.
Data Collection:
Carenfly collects personal data only for purposes such as service delivery, transaction processing, and improving user experience.
Data Retention:
We retain personal data for up to six years unless you request deletion. After account deletion, we ensure all data is securely erased within 60 days, per our Terms of Service and Privacy Policy.
Data Security:
We employ robust security measures, including encryption and access controls, to protect personal data from unauthorized access and misuse.
Data Sharing:
Personal data is shared only with vetted, GDPR-compliant service providers and third-party processors necessary for service delivery.
Although GDPR primarily applies to EEA residents, Carenfly also complies with the California Consumer Privacy Act (CCPA), offering similar protections to California residents. You may:
Carenfly does not sell personal data. For inquiries or requests, contact us using the details below.
In compliance with CalOPPA, Carenfly discloses the categories of personal information we collect and how it is used. CalOPPA users have the right to:
We do not sell personal data under any circumstances.
For questions or to exercise your GDPR or other privacy rights, please contact us at:
Email: info@carenfly.com
We are committed to responding to all inquiries and data requests within one month, as required by GDPR and CCPA regulations.
Via Email: info@carenfly.com
Via Phone: +1 437 213 96 13
Web Adress: www.carenfly.com
Update : 2024-11-16